There’s an absolute way to receive a one star rating as an Uber driver.
That method is called “Overreaching.”
Overreaching is more than just talking “too much.”
Some passengers may enjoy the company
However, many of them can feel when a person is trying too hard to be social.
Stuart Wilde’s book “Silent Power” summarizes this mentality as many people
Psychologically ‘lean in’ as they subconsciously seek approval.
When we psychologically ‘lean back’
(For example, not speaking to my passengers unless spoken to first)
Our passengers may have a sense of relief,
Knowing the person they’re speaking with isn’t trying to drain their energy
by forcing a conversation to happen.
You don’t have to be an Uber driver to understand if you’re overreaching.
However, a one star rating is a measurable result…
And many of us need to hear it.